ReSupply Return Policy
Medigy’s return policy serves to protect the integrity of our products, as well as to provide full transparency to our valued patients. We understand that our patients expect the products they receive to be complete and accurate, and our goal is to meet those expectations.
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MEDIGY will accept returns on any unopened product up to 30 days after the order is received, with a 15% Restocking Fee (see below).
To qualify for a return/refund, product(s) must be in the original, UNOPENED, manufacturer's packaging. We cannot accept opened packages, no exceptions. In the case that a product is sent back to us opened, a refund will not be issued.
Medigy has adopted a 15% restocking fee resulting from shipping, packaging, and inventory costs. A restocking fee will apply on all returns accurately filled, with no exceptions.
Questions or Concerns?
Please feel free to contact us at any time with your questions or concerns. We are available via email at supplies@medigyllc.com , or via telephone at 817-379-6334.